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Friday, March 16 • 11:00am - 11:30am
Does working in cross-cultural teams automatically lead to an increase of intercultural competencies?

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This presentation addresses the question of relevant competencies and prior knowledge students as well as lecturers need to have in order to teach and comprehend the advantages of collaborative online international learning projects. COIL projects are an excellent method to provide opportunities for gaining international experiences at home. Students do not necessarily have to travel to other countries or study abroad in order to increase their intercultural awareness. Integrating a COIL project to the curriculum leads not only to increasing cross-cultural awareness of students but also to improving media and digital literacy and to work in virtual teams. However, not all of the students understand this unique opportunity and therefore the learning outcomes are limited in some groups.
The obvious advantages of COIL projects need to be discussed on a meta level. The prerequisite is that students understand the main purpose of those projects. This understanding can be created through several channels: find out about prior knowledge the students have, share new knowledge about intercultural teamwork and virtual teams, discuss their self-competence, etc.
An interesting question shall be raised: does working in cross-cultural teams automatically lead to an increase of intercultural competencies? The competence model by Heyse and Erpenbeck will be the basis to discuss this question. Competencies students and lecturers need in order to be prepared for COIL projects are as follows: social skills, professional skills, methods expertise and self-competence.
Another approach to discuss the relevance of prior knowledge is the Development Model of Intercultural Sensitivity by Milton Bennett and Mitchell Hammer. This model describes the reactions of people to cultural differences.
In this presentation, I would like to discuss the basis and prerequisites to work in cross-cultural teams. It is essential to have an open and flexible attitude towards the team and the people. Another key factor is self-competence.

avatar for Nina Trinkl

Nina Trinkl

Head Of Competence Center For Marketing, University of Applied Sciences for Management & Communication
Nina Trinkl is Head of Competence Center for Marketing at the Department for Communication, Marketing & Sales, University of Applied Sciences for Management & Communication, Vienna. She received her master's degrees in International Business Administration and in Business Education... Read More →

Friday March 16, 2018 11:00am - 11:30am EDT
Room 9 FIT Conference Center