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Friday, March 16 • 11:30am - 12:00pm
Cross-cultural communication in virtual learning: An exploration of possible knowledge and skills gaps

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The challenges and transformations faced by universities as institutions of tertiary education, more specifically competition of funding, the driving forces of globalization, the changing demographics of often academically unprepared students, the increasing pressure of an increasing workload for educators, and the necessity to prepare students to become global citizens have transformed the learning environment of higher education significantly. Presented in the theoretical underpinnings of social constructivism (Vygotsky 1978, 57), student centred learning (Lea, Stephenson and Troy 2003) and the cultural competency model of Jones (2010) the purpose of this paper is to explore and identify, by means of a thematic qualitative analysis of 18 personal reflections of students affiliated to a university in the Netherlands and Australia, who participated in a virtual learning project for a period of 20 weeks, possible skills and knowledge gaps, which could have had an effect on the overall success of the project, and to provide possible solutions in this regard, for future projects of this nature.


Ivonne Dekker

Dr. Ivonne Dekker is an education specialist at the Institute of Communication at the University of Applied Sciences, Utrecht, The Netherlands. She holds a PHD in International Communication and has extensive international experience in tertiary education, obtained in South Africa... Read More →

Friday March 16, 2018 11:30am - 12:00pm EDT
Great Hall FIT Conference Venue